Hi! I'm Melissa, and I love people-focused problem-solving.

Whether through my day job or volunteering with organizations, I’m drawn to work that makes an impact.

My Background

My career has been a series of zigs and zags, and I wouldn’t have it any other way.

I earned my B.S. in Marketing Communication and began my career as a communication designer focused on employee experience, which led to my work in DEIB strategy and program management.

Wanting to learn how to positively impact people at scale, I pivoted in 2020 to a career in UX and found my love of research.

Employer Brand Specialist, Culture Team

HubSpot

2015 – 2017

Diversity & Inclusion Program Manager

HubSpot

2017 – 2020

UX Research Associate (rotational program)

HubSpot

2020 – 2022

UX Researcher, Growth

HubSpot

2022 – 2024

Senior UX Researcher

Fidelity Investments

2024 – Present

I believe that every good business decision should be made with the user in mind.

I’m there to understand and advocate for them in the spaces they aren’t in.

“One particular skill I admire in Melissa is her ability to translate research insights into something more - whether it’s a deck that tells a clear, easy to remember story or a framework that a PM can directly apply to their problem space.”

Made it to the end?